Research Feature

Mining the middle ground between wholesale change and pilot projects can improve your organization.

Getting ideas from customers is a norm; some companies get ideas from customers’ customers, too.

To sustain a global competitive advantage, companies must enhance and renew their core capabilities.

Though online retailers have unlimited trading areas, they must learn where to best find customers.

Executives can overlook questions of identity when seeking synergies from mergers and acquisitions.

Data-savvy organizations are using analytics to innovate — and to gain competitive advantage.

Using a seven-step process, an ice cream retailer substantially improved its social media marketing.

Optimizing processes only takes companies so far. Success requires applying data with compassion.

Kyocera Corp.’s distinctive management system seeks profitable growth by extreme decentralization.

What determines whether or not an internal social media initiative brings business benefits?

The rapid growth of data creates business opportunities — but only if IT and management work together.

How will social networking and social software transform business? See the results of our survey.

Almost any business can improve its pricing performance, if it broaches pricing in a structured way.

The experiences of Apple’s iPhone and Google’s Gmail offer four keys for entering platform markets.

Developing trust between Chinese and Western executives still takes time — and attention to detail.

Companies can improve collaborations with universities by giving more thought to relationship structure.

How do companies create the conditions that embed sustainability in strategy and operations?

Using digital design in product development has potential downsides as well as advantages.

For the Lego Group, a close bond with user communities is not a pipe dream but a reality.

New research offers insights into the leadership — and politics — that typify project-based firms.