Research Feature
Latest
Digital Marketing
3 Critical Issues in Internet Retailing
Managing returns, structuring the physical distribution network and deploying product inventories are all key.
IT Governance & Leadership
Bridging the Gap Between Stewards and Creators
When conflicts aren’t managed well, a company’s ability to innovate may be at risk.
Quality & Service
Managing Product Returns for Competitive Advantage
Effective product returns strategies can result in increased revenues, lower costs and enhanced levels of customer service.