Security & Privacy

MIT Sloan Management Review‘s Fall 2019 issue looks at customer experience, collaboration, and cybercrime.

Digital business means constant uptime — and relentless pressure on enterprise IT. But AI can help.

As sports become ever more analytical, can there be such a thing as too much data?

A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.

Consumers’ concerns about data privacy are offset by a desire for personalized service.

Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?

Technology has made our lives incomparably better but also constitutes one of our biggest threats.

Organizations can benefit from four activities in their journey toward better digital trust.

A look at the downside of user-friendly platforms, the dark web, and more.

Investing in cybersecurity capabilities for IoT products is essential, but it requires resources.

AI-powered systems are joining humans in the workforce, with implications for management strategy.

The extent to which gig workers should be afforded the legal rights of employees has yet to be fully resolved in many jurisdictions.

Cloud computing with rigid borders and boundaries will become a reality in the near term.

Many companies are putting themselves through military-inspired games to beef up their cyber resilience.

Makers of AI applications should stop overpromising, be transparent, and consider certification.

Properly orchestrated, cybersecurity can reduce costs and increase revenue.

“Flight simulators” to prepare managers for cyberattacks lead to better cybersecurity decisions.

Blockchain is poised to help media and entertainment companies rethink their business models and monetize value.

Viewing technology as a set of solutions misses opportunities to innovate in bigger, bolder ways.

Cybersecurity can no longer be an add-on — companies must invest in future-proofing their systems.