Performance Management

Performance Management

Strategic Intent for IT Outsourcing

Anthony DiRomualdo and Vijay Gurbaxani

July 15, 1998

Performance Management

Market Management to Transform the IT Organization

A four-stage model helps companies balance supply and demand in managing IT.

Michael J. Earl and Jeffrey L. Sampler

July 15, 1998

Business Models

A Stakeholder Approach to Strategic Performance Measurement

Anthony A. Atkinson, John H. Waterhouse and Robert B. Wells

April 15, 1997