Managing Technology

In this webinar, Cornell University’s Sheryl E. Kimes discusses the expectations disconnect between companies and customers over self-service technologies.

Michael E. Porter and James E. Heppelmann discuss the five questions for incorporating AR into your own strategy and implementation plans.

AI has driven soaring expectations and stock prices. So why has productivity growth declined?

A major economic shift is happening — from the experience economy to the coherence economy.

To facilitate speed, companies must design themselves to minimize obstacles to getting work done.

Many executives don’t recognize the threat posed by failing to respond to digital disruption.

Leading teams with complicated hierarchies of power demands both curiosity and humility.

Many countries with aging populations are also experiencing growth in their gross domestic product.

Artificial intelligence is beginning to replace many of the workplace roles that men dominate.

Managers who wonder if AI is all hype and no substance should take its potential seriously.

As more and more work is done by technology, lifelong learning will be the key to employment.

AI and IoT offer significant benefits — as yet untapped — for facilities maintenance.

There are four different paths companies can take to become top performers in the digital economy.

For young adults, even a single day without access to their cellphones can be anxiety-producing.

The cost of bad data is an astonishing 15% to 25% of revenue for most companies.

Michael Schrage and Mark Foster discuss how technology leaders can best create and inspire change.

Humans know how AI works, but AI hasn’t learned about human unpredictability — and that’s a problem.

Within organizations, cybersecurity needs to be everyone’s business — including the board’s.

For digital success, CIOs must oversee all of IT, collaborating with marketers and business units.

Digitally maturing companies take a culture-driven, bottom-up approach to digital transformation.