Technology Implementation
Transformation Without Technology
The most effective responses to digital disruption don’t make use of technology at all.
Managing Technology
Latest
AI & Machine Learning
Four Challenges to Overcome for AI-Driven Customer Experience
A successful pitch for AI must overcome economic, technical, political, and cultural hurdles.
Financial Management & Risk
Casting the Dark Web in a New Light
A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.
Collaboration
Bridging the Leadership Gap Between Tech and Business
Instead of living in silos, technology must be integrated into all aspects of business.
Automation
Using AI to Enhance Business Operations
A webinar describing what companies need to effectively use AI and automation for operations.
AI & Machine Learning
People and Machines: Partners in Innovation
To adopt intelligent technologies, companies need to develop both the right tools and human capital.
AI & Machine Learning
AI Can Help Us Live More Deliberately
Cognitive speed bumps in AI design can prompt users to engage in reflective thought.
Technology Innovation Strategy
Using AI to Enhance Business Operations
Five capabilities and four practices help companies generate business value from AI applications.
Global Strategy
Where China Is Leading the Mobility Revolution
China is taking the lead on developing new technology focused on mobility.
Marketing Strategy
Why Personalization Matters for Consumer Privacy
Consumers’ concerns about data privacy are offset by a desire for personalized service.
Collaboration
Accelerating Digital Innovation Inside and Out
Digitally maturing companies are not only innovating more, they’re innovating differently.
AI & Machine Learning
The Future of Customer Service Is AI-Human Collaboration
Chatbots aren’t replacing human customer service agents — they’re making them more efficient.
AI & Machine Learning
The Digital Future of Strawberries
Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?
Content Sponsored by Tata Consultancy Services
Extending the Digital Workplace: How an Empowered Workforce Can Help Utilities Respond to Crises
Utilities field workers are on the front lines when there’s a crisis. How can tech empower them?
Global Strategy
If China Reaches 5G First, How Will Countries Compete?
Will Chinese technology companies gain a first-mover advantage in the race for 5G?
Culture
Building Digital-Ready Culture in Traditional Organizations
Here’s a pragmatic framework for blending the best of the past with your ambitions for the future.
Leading Change
What Should We Do to Prevent Software From Failing?
There’s no oversight on coders who write critical software that runs key systems. That must change.
Organizational Structure
How to Choose the Right Digital Leader for Your Company
The best chief digital officer candidate may not come from outside your company.
Supply Chains & Logistics
Transforming Manufacturing and Supply Chains With 4D Printing
The next transformative emerging technology could be 4D printing.
AI & Machine Learning
The Perils of Applying AI Prediction to Complex Decisions
Artificial intelligence may look poised to tackle tricky business decisions — but it only works for certain sorts of problems.