Analytics & Business Intelligence
#MITSMRChat: Rethink Your KPIs and Target Your Customers More Effectively
Join us on Twitter to discuss how next-generation measurement can drive change in your organization.
Data, AI, & Machine Learning
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AI & Machine Learning
Improving Strategic Execution With Machine Learning
Businesses are redefining how they create value, says MIT SMR’s 2018 Strategic Measurement study.
Security & Privacy
Is Your Security Team Built for the Cloud and Edge Computing Era?
Cybersecurity can no longer be an add-on — companies must invest in future-proofing their systems.
AI & Machine Learning
How AI Can Amplify Human Competencies
The future of AI looks much like the present, with machines helping humans to do their jobs better, not replacing them.
AI & Machine Learning
AI-Driven Leadership
Leaders at the forefront of making organizations AI-driven have seven key attributes.
Data & Data Culture
How Big Data and AI Are Driving Business Innovation in 2018
Companies see investment in data capabilities as the only way to compete.
AI & Machine Learning
Get the Most Out of AI Today
A conversation with Airbnb’s Theresa Johnson highlights three tangible ways AI can help companies.
AI & Machine Learning
Global Competition With AI in Business: How China Differs
AI’s largest and most enduring contributions will be in non-technology sectors, and many of them will come from China.
Customers
A More Profitable Approach to Product Returns
Retailers can boost profits and prevent abuse by tailoring their return policies with analytics.
Automation
Why Supply Chains Must Pivot
In an uncertain world, supply chains must adopt flexibility and automation to gain sustainable advantage.
Security & Privacy
Will Consumer Privacy Concerns Limit the Use of Big Data?
The MIT SMR Strategy Forum examines whether privacy concerns limit the use of consumer data.
Analytics & Business Intelligence
The Anatomy of Effective KPIs
KPIs measuring customer satisfaction and/or customer loyalty aren’t good enough anymore.
AI & Machine Learning
Humanizing Tech May Be the New Competitive Advantage
Technology leaders need to take a new approach to regain user trust.
Analytics & Business Intelligence
Why the Data Marketplaces of the Future Will Sell Insights, Not Data
MIT professor Munther Dahleh proposes a marketplace for data that bases the cost of data on the financial value it generates
Developing Strategy
Goodbye Structure; Hello Accountability
Agile companies are assigning accountabilities for specific business outcomes to small teams.
Analytics & Business Intelligence
Leading With Next-Generation Key Performance Indicators
MIT Sloan Management Review’s first annual cross-industry survey of senior executives in collaboration with Google offers insight into organizations’ use of key performance indicators in the digital era.
Analytics & Business Intelligence
Measure Your KPI Alignment
Are you on the path toward strong KPI alignment? Take this self-assessment to uncover challenges and opportunities based on your score.
AI & Machine Learning
Wait-and-See Could Be a Costly AI Strategy
Early adopters of artificial intelligence will divvy up a global profit pool valued at $1 trillion.
Analytics & Business Intelligence
Master the Challenges of Multichannel Pricing
Retailers have new challenges in getting customers to accept different prices on different channels.