Developing Strategy
Leveraging the Power of Intangible Assets
Information about intangibles and the opportunity they offer are a valuable part of a company’s portfolio.
Business Process Optimization
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Business Models
The Outsourcing Compulsion
The colonization of American manufacturing by distributors has pushed U.S. companies overseas.
Quality & Service
Managing Product Returns for Competitive Advantage
Effective product returns strategies can result in increased revenues, lower costs and enhanced levels of customer service.
Business Models
The 12 Different Ways for Companies to Innovate
A framework called the “innovation radar” can help companies identify opportunities for innovation.
Marketing Strategy
Diversifying Your Customer Portfolio
RESEARCH BRIEF: A dynamic array of different customer types makes for a stronger business model.
